Privacy Policy

1. Who we are

Metta Law is a legal practice registered in Thailand, operating from 58 Asok Montri Road, Khlong Toei Nuea, Bangkok 10110. We are the data controller for personal information collected through this website and through our client engagement process. For data-related enquiries, contact us at [email protected].

2. Information we collect

We may collect the following categories of personal information:

• Contact details — name, email address, telephone number
• Enquiry content — any information you choose to share in the contact form or in correspondence
• Client matter information — if you engage our services, information relevant to your legal matter, collected under separate client engagement terms
• Technical data — IP address, browser type, pages visited, visit duration (collected via analytics cookies, if consent given)

Legal basis: Contact information is processed on the basis of your consent (by submitting the form) or our legitimate interest in responding to enquiries. Client matter information is processed on the basis of contract performance and our legal obligations as practitioners.

Retention: Enquiry data is retained for up to 12 months. Active client matter files are retained for 7 years following closure of the matter, as required by professional rules.

3. How we use your information

• To respond to enquiries you send through our contact form
• To deliver legal services once engaged as your solicitors
• To comply with our professional and legal obligations
• To improve the performance and content of our website (analytics cookies only with consent)

We do not sell, rent, or share personal information with third parties for marketing purposes. Information may be shared with courts, opposing legal counsel, or other parties as required in the course of a legal matter you have instructed us on.

4. Data security

We apply appropriate organisational and technical measures to protect personal information against unauthorised access, loss, or disclosure. Digital records are stored on access-controlled systems. Physical client files are held in locked storage within our premises. In the event of a data breach affecting your rights, we will notify you as required under applicable law.

5. Cookies

Our website uses essential cookies necessary for its operation, and optional analytics cookies (only with your consent). You can manage your cookie preferences at any time through our Cookie Policy page. Withdrawing consent for optional cookies does not affect the functionality of the website.

6. Your rights

Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA), you have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — request deletion of data we are not required to retain
• Portability — receive your data in a portable format where applicable
• Objection — object to processing based on legitimate interest
• Withdrawal of consent — withdraw consent at any time without affecting prior processing
• Complaint — lodge a complaint with the Personal Data Protection Committee of Thailand

To exercise any of these rights, write to us at [email protected]. We will respond within 30 days.

7. Third-party links

Our website may contain links to external resources. We are not responsible for the privacy practices of those sites and recommend reviewing their policies independently.

8. Children's privacy

Our services are intended for adults (18 years and over). We do not knowingly collect personal data from individuals under 18 directly through this website. Where a legal matter concerns a minor, data is handled under our professional confidentiality obligations.

9. Changes to this policy

We may update this policy from time to time. The most recent version will always be available on this page, with the date of last update shown at the top. Continued use of our website after changes constitutes acceptance of the revised policy.