Terms & Conditions

1. Definitions

In these Terms, the following words carry the meanings given below:

• "Metta Law", "we", "us", "our" — Metta Law, a legal practice registered in Thailand, with its principal office at 58 Asok Montri Road, Khlong Toei Nuea, Bangkok 10110.
• "User", "you", "your" — any person who accesses this website or enquires about or engages our services.
• "Services" — the legal services we provide, including family matter consultations, mediation and agreement support, and full family representation.
• "Website" — the website accessible at mettalaw.sbs, including all pages and content contained within it.
• "Content" — all text, images, documents, information, and other material on the Website.
• "Agreement" — these Terms & Conditions, together with any engagement letter or client care document provided when Services are retained.

2. Acceptance of Terms

By accessing this Website or submitting an enquiry, you confirm that:

• You are at least 18 years of age, or are acting on behalf of someone who is;
• You have the legal capacity to enter into this Agreement;
• You accept these Terms in full.

If you do not agree with any part of these Terms, please refrain from using the Website or engaging our Services.

3. Service Description

Metta Law provides family legal services in Thailand, including:

• Family Matter Consultation — a private first meeting to understand your circumstances and outline available options, with a written summary provided.
• Mediation & Agreement Support — guidance through family mediation and assistance in preparing a clear, fair agreement.
• Full Family Representation — sustained legal representation for matters requiring formal handling, including complete case management.

Services are available to clients in Thailand. We do not represent clients in matters governed by a foreign jurisdiction unless otherwise agreed in writing. Service availability is subject to capacity and the nature of each matter.

4. User Responsibilities

When using this Website or engaging our Services, you agree to:

• Provide accurate and complete information in all communications with us;
• Cooperate promptly and respond to reasonable requests for information necessary to carry out your matter;
• Use this Website only for lawful purposes and in a manner that does not infringe the rights of others;
• Refrain from uploading or transmitting any harmful, unlawful, or misleading content.

Prohibited activities include, but are not limited to:

• Attempting to disrupt, damage, or gain unauthorised access to the Website or its systems;
• Using the Website for any fraudulent or unlawful purpose;
• Impersonating any person or entity in communications with us.

5. Intellectual Property

All Content on this Website — including text, design, layout, graphics, and legal materials — is the property of Metta Law and is protected under applicable Thai and international intellectual property law.

You are granted a limited, non-exclusive, non-transferable licence to access and view the Website and its Content for personal, non-commercial purposes. This licence does not permit you to:

• Reproduce, republish, or distribute Content without our written consent;
• Modify or create derivative works from any Content;
• Use Content for commercial purposes without prior authorisation.

Documents and summaries provided to you as part of our Services are for your personal use in connection with your matter only.

6. Payment Terms

Fees for our Services are set out in your engagement letter and on the Services page of this Website. All fees are quoted in Thai Baht (฿) and are inclusive of applicable taxes unless stated otherwise.

• Payment is due in accordance with the terms set out in your engagement letter;
• We accept payment by bank transfer and other methods confirmed at the time of engagement;
• For matters spanning multiple stages, a cost outline will be provided at each stage before work proceeds;
• If a matter does not proceed after an initial consultation has taken place, the consultation fee remains payable.

Refunds are considered on a case-by-case basis and assessed fairly against the work completed up to the point of any request.

7. Service-Specific Terms

The following terms apply to each of our service types:

8. Disclaimers

The general information on this Website is provided for reference purposes only and does not constitute legal advice. Each family situation is unique, and the information here may not apply to your particular circumstances.

We make reasonable efforts to keep the Website accurate and up to date, but we do not warrant that all information is complete, correct, or current. The Website is provided on an "as available" basis, and we do not represent that it will be uninterrupted or free of errors.

No specific outcome can be represented in any legal matter. Past matters handled by our team are not a reliable indicator of results in future cases.

9. Limitation of Liability

To the extent permitted by Thai law, Metta Law's liability arising from or in connection with these Terms or the provision of Services is limited to the fees paid by you for the specific service to which the claim relates.

We are not liable for any indirect, consequential, or incidental loss arising from use of this Website or reliance on its general content, including but not limited to loss of data, loss of income, or damage to business relationships.

Nothing in these Terms limits our liability for fraud, personal injury caused by negligence, or any other matter which cannot be excluded by law.

10. Confidentiality

Information you share with us in the course of a legal matter is held in strict confidence, in accordance with our professional obligations as legal practitioners in Thailand. We will not disclose confidential information to third parties except where required to do so by law, court order, or with your explicit consent.

General enquiries submitted through our contact form are handled with discretion. Please refer to our Privacy Policy for details on how personal information is managed.

11. Indemnification

You agree to indemnify and hold Metta Law, its lawyers, and its staff harmless from any claims, damages, or costs (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Website, or any false or misleading information you provide to us in the course of an enquiry or engagement.

12. Termination

Either party may end an engagement by giving written notice. In the event of termination:

• Fees for work completed up to the date of termination remain payable;
• We will provide all papers and documents belonging to you in a timely manner, subject to any outstanding payments;
• Provisions relating to confidentiality, intellectual property, and limitation of liability survive termination.

We reserve the right to decline or cease to represent a client where professional rules or ethical obligations require us to do so.

13. Dispute Resolution

These Terms are governed by the laws of the Kingdom of Thailand. Any dispute arising from these Terms or from the provision of our Services will first be addressed through good-faith discussion between the parties.

If a dispute cannot be resolved informally within 30 days, either party may refer the matter to mediation before pursuing formal proceedings. Any unresolved dispute shall be subject to the exclusive jurisdiction of the courts of Bangkok, Thailand.

Given that our Services involve mediation and family resolution, we hope that any concerns about our work can be addressed by contacting us directly in the first instance.

14. General Provisions

• Entire agreement. These Terms, together with your engagement letter, represent the full agreement between the parties regarding the subject matter described.
• Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force.
• Waiver. Failure to enforce any right under these Terms on one occasion does not constitute a waiver of that right.
• Assignment. You may not transfer your rights or obligations under these Terms without our written consent. We may assign our obligations to a successor entity, provided client confidentiality is maintained.
• Notices. Any formal notice to Metta Law should be sent in writing to our office address or to [email protected].

15. Changes to These Terms

We may update these Terms from time to time. When we do, the updated version will be published on this page with a revised "Last updated" date. We encourage you to review these Terms periodically.

Continuing to use our Website or Services after changes have been published constitutes acceptance of the revised Terms. If you do not agree with the changes, please contact us before continuing to use our Services.

16. Contact Information

If you have any questions about these Terms, or if you would like to raise a concern, please reach out to us: